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Evaluating a leadership development training for public agencies
Using Quantified Participatory Assessment to ask communities if a leadership training programme had had any impact on their utility services
In 2016 the World Bank developed a leadership training programme for government officials (the Field-level Leadership Development Initiative or FiLDI) as part of its urban water projects in Dar es Salaam city, Tanzania and a rural development in the state of Meghalaya, north eastern India.
In 2017 IRC Consult was invited to carry out an impact assessment of the FiLDI training using the Quantified Participatory Assessment (QPA), a methodology designed by IRC and used in previous assessments for World Bank in Tamil Nadu.
The impact evaluation focused on the performance of three public utilities: the Dar es Salaam Water and Sanitation Co. (DAWASCO), and the Meghalaya Basin Development Authority (MBDA) and the Government of Meghalaya’s Soil and Water Conservation Department (SWCD). We evaluated their staff’s performance, before and after the training. Quantified Participatory Assessment (QPA) quantifies qualitative responses from focus group discussions, involving community members.
In Tanzania, we conducted the evaluation in 50 mtaas (community streets) selected randomly from the 10 service regions of DAWASCO/ DAWASA water supply in Dar es Salaam.
In India, it was conducted in 50 villages across six regions served by active MBDA or SWCD projects in Meghalaya.
Our services included:
- Project management
- A desk review of utility performance and function
- Contracting local consultancies to support field work and hiring field teams
- Inception mission and report
- Training field teams on the QPA and change management methodologies
- Meeting with public agencies and identifying the criteria to be assessed
- Developing a stratified random sampling strategy
- Conducting and analysing 100 focus group discussions and 50 household surveys
- Analysing all the data and writing a final assessment report
In 2016 the World Bank developed a leadership training programme for government officials (the Field-level Leadership Development Initiative or FiLDI) as part of its urban water projects in Dar es Salaam city, Tanzania and a rural development in the state of Meghalaya, north eastern India.
In 2017 IRC Consult was invited to carry out an impact assessment of the FiLDI training using the Quantified Participatory Assessment (QPA), a methodology designed by IRC and used in previous assessments for World Bank in Tamil Nadu.
The impact evaluation focused on the performance of three public utilities: the Dar es Salaam Water and Sanitation Co. (DAWASCO), and the Meghalaya Basin Development Authority (MBDA) and the Government of Meghalaya’s Soil and Water Conservation Department (SWCD). We evaluated their staff’s performance, before and after the training. Quantified Participatory Assessment (QPA) quantifies qualitative responses from focus group discussions, involving community members.
In Tanzania, we conducted the evaluation in 50 mtaas (community streets) selected randomly from the 10 service regions of DAWASCO/ DAWASA water supply in Dar es Salaam.
In India, it was conducted in 50 villages across six regions served by active MBDA or SWCD projects in Meghalaya.
Our services included:
- Project management
- A desk review of utility performance and function
- Contracting local consultancies to support field work and hiring field teams
- Inception mission and report
- Training field teams on the QPA and change management methodologies
- Meeting with public agencies and identifying the criteria to be assessed
- Developing a stratified random sampling strategy
- Conducting and analysing 100 focus group discussions and 50 household surveys
- Analysing all the data and writing a final assessment report